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2099
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Best Customer Experience!
5 stars across the board. Best dealership experience I've ever had. Kyle was great, very knowledgeable to all of my questions/concerns.
Matthew M.
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Recent Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest
Donald Bedore
October 28, 2020
I had to leave the vehicle and I was given a loaner vehicle which was covered under my warranty. The truck was diagnosed and repaired. Derek provided good customer service and communicated with me until it was repaired. Overall it was a good experience.
Carlos Thomas
October 26, 2020
Right from the start it was a great experience. Jordan, my salesman, was down to earth, not pushy, and willing to let me think about what I was doing...basically, I was allowed to make my own decision on my time. Finance department was quick, and painless and didn?t...
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question (too much) my decisions regarding warranties. Service department went WAY beyond what I was expecting to be fixed/replaced and provided me a used truck that was immediately trustworthy. Absolutely recommended
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Mark Wolk
October 23, 2020
Despite the supply chain delays for parts and the social distancing inhibitors that might otherwise have dampened the process, our Sales consultant (Ron M.) and the rest of the team in sales, finance and service all performed flawlessly. The communication was timely and...
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accurate, and delivery was on time as promised. One of the most positive/pleasurable car-buying experiences I've ever had. Well Done All!!!
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James Parker
October 22, 2020
Joe did an outstanding job - where your system broke down was in finance - we waited for hours to get into finance - Joe did everything he could to speed up the process
Dennis Sanchez
October 12, 2020
Went in for an oil change. Service was completed in a timely manner. Staff was very helpful.
Chris Anderson
October 27, 2020
Mark was fabulous and took us through the process in a timely and professional manner
corey caddick
October 26, 2020
Very easy process Tailor my salesman was very professional and easy to work with. Grant in financing was nice to work with. Best car buying experience I’ve ever had!!
Tim Hassemer
October 24, 2020
I found this vehicle online and did the entire transaction over the phone. Great vehicle at a fair price. Quick and easy service. They even delivered the vehicle to my home (400 miles away) for free! Great job guys!
Roger Smith
October 23, 2020
It was a great experience I really enjoy talking to Your salesman Mark Hinojosa Use very helpful and professional made my experience there really great So great That I bought a 2017 ram that I am very satisfied with Once I let him know what I was Interested in he went into...
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great detail telling me about the truckTotally professional the next vehicle a bi I will be back to see you guys
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faith hennen
October 23, 2020
Went in to sell a vehicle, Justin Irwin was great. great service and very friendly. Definitely reccomend this place if youre looking to sell or purchase a vehicle. Thank you Justin!
Shannon
August 19, 2020
Went in because the AC in my car went out and Skip was super great helping us get it fixed!
Dawn Ballow
August 18, 2020
I was provided very caring, professional service. I was treated upon arrival. The facility was clean and tidy. My car sales associate Justin wasn’t pushy or overwhelming. It was an overall pleasant car buying experience.
mgracz87
June 29, 2020
I had the sidewall blowout on my truck tire. When attempting to change the tire, my locking key lug nut was missing. Had to tow the truck to the dealership. Not only did they take care of my truck in a timely fashion, they were able to process the warranty claim on the...
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tire. The AutoNation service team had me back on the road in no time and the manager Larry McBride assisted me with all new locking lug nuts. Great experience overall and I will be servicing my truck at this location moving forward.
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bbbearz
January 30, 2018
Could not be happier with my experience at Auto Nation - Southwest. The sales associate, Fadil Riza and his sales manager, Tommy Poole, Jr. were the nicest and most accommodating gentlemen I've ever worked with at a automobile dealership. They understood my needs and were...
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very patient with me, searchingfor a good fit for me. Would highly recommend those two to everyone
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Thejoker308
September 14, 2017
I drove from out of town to look at one truck, they show me another. (Bait and Switch?). I drove this other truck it's fine we start the paperwork. It's late at night but before I leave I find several things wrong with it. Cosmetic damage, brake lights are working but the...
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dash monitor says there not. Had it not been so late I would've canceled the deal on the spot. I drive it home (4 hours one way) find the bumper is bent AND a rear seat belt is not bolted to the frame! How did this pass inspection? In an accident Autonation would have been incredibly liable. To top it off evidently I didn't sign all the paperwork I needed to so politely but all the time I'm being harassed to send them the paperwork that they should've had ready to begin with. So it gets sent to them. I tell them they are taking the truck back, I want one hell of a deal or I want my money back. So dear reader it's onto car number 2! This time I show up with a cashier's check for 30k (insurance settlement) and say cut me a deal or I want my old car back. They cut me a deal. I bought a new car for a great price. The car is paid 100% in full, no liens, no co-buyer, nothing. I should've been given the title on the spot and I walk out. Nope. Now I'm being politely pestered that I didn't sign all the paperwork work on the new car, and they need the old paperwork on the truck. If it wasn't for the fact I own my car, and I'd have to drive all the way back and deal with THEM I'd demand my money back and never do business with Autonation again.
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Bob Kerr
October 28, 2020
Phillip did a great job. Good folllow up. Also got me a loaner when we had additional work done on my Jeep.
Bernabe Retana Luna
October 24, 2020
Excelente servicio y muy amables sin duda los recomiendo
Sandy Lucadam
October 23, 2020
Each of the people I encountered were very helpful and went out of their way to help me. Skip was my Service Advisor and the tech guy answered many questions. They were right on with my scheduled appointment time.
Terri Koontz
October 3, 2020
What a great experience! Aaron and Tommie took great care of me and found just what I was looking for!
Jay Madrid
September 21, 2020
Auto nation was very helpful and I will recommend them to my family and friends