Recent Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest

Own a Ram 3500 and factory warranty issued have always been taken care of quickly. Just bought 5th or 6th vehicle from SW Autonation ( 2020 Jeep Rubicon Ecodiesel) and sale couldn't have been simpler. Even though this was the only model with all the options, and these don't... Read Full Review usually last a week on the lot, we were still able to get below sticker. Read Short Review

My sales person was Taylor and he was very technically competent on the Vehicle I purchased

I had the sidewall blowout on my truck tire. When attempting to change the tire, my locking key lug nut was missing. Had to tow the truck to the dealership. Not only did they take care of my truck in a timely fashion, they were able to process the warranty claim on the... Read Full Review tire. The AutoNation service team had me back on the road in no time and the manager Larry McBride assisted me with all new locking lug nuts. Great experience overall and I will be servicing my truck at this location moving forward. Read Short Review

Our sales rep, Phoenix, was great. That made the process much smoother and more relaxing to us. The vehicle was exactly what my wife wanted. The financing team was friendly and understanding. We have purchased numerous cars through AutoNation and we will continue to do so.

I sold a Jeep today here and have not had a better experience anywhere! James Martinez was extremely attentive and had great customer service! They also offered a very fair price for my vehicle. I would highly recommend working with him on your next car purchase or sale!

The AutoNation people were great....but 2.5 hours to get it done was ridiculous

The dealership was very professional in handling the service needed on my vehicle. I liked that I received communication, provided a loaner car and my needs were anticipated ahead of time.

The service I received is top notch and they make sure your car needs and safety is priority. I even forgot my mask and they so kindly gave me one to ensure the employees and customers maintain the mask wearing protocol. They are great!! 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Could not be happier with my experience at Auto Nation - Southwest. The sales associate, Fadil Riza and his sales manager, Tommy Poole, Jr. were the nicest and most accommodating gentlemen I've ever worked with at a automobile dealership. They understood my needs and were... Read Full Review very patient with me, searchingfor a good fit for me. Would highly recommend those two to everyone Read Short Review

I drove from out of town to look at one truck, they show me another. (Bait and Switch?). I drove this other truck it's fine we start the paperwork. It's late at night but before I leave I find several things wrong with it. Cosmetic damage, brake lights are working but the... Read Full Review dash monitor says there not. Had it not been so late I would've canceled the deal on the spot. I drive it home (4 hours one way) find the bumper is bent AND a rear seat belt is not bolted to the frame! How did this pass inspection? In an accident Autonation would have been incredibly liable. To top it off evidently I didn't sign all the paperwork I needed to so politely but all the time I'm being harassed to send them the paperwork that they should've had ready to begin with. So it gets sent to them. I tell them they are taking the truck back, I want one hell of a deal or I want my money back. So dear reader it's onto car number 2! This time I show up with a cashier's check for 30k (insurance settlement) and say cut me a deal or I want my old car back. They cut me a deal. I bought a new car for a great price. The car is paid 100% in full, no liens, no co-buyer, nothing. I should've been given the title on the spot and I walk out. Nope. Now I'm being politely pestered that I didn't sign all the paperwork work on the new car, and they need the old paperwork on the truck. If it wasn't for the fact I own my car, and I'd have to drive all the way back and deal with THEM I'd demand my money back and never do business with Autonation again. Read Short Review

This dealership called me after 3 days to let me know that the contract need to be redone as they did not consider certain facts about my credit score. I had to go back and renegotiate and sign the contract with higher payments. The worst part, the transmission of the brand... Read Full Review new Jeep Cherokee i bought, failed within 1500 miles. The rear shaft broke internally and had to be replaced. This dealership did not have a transmission specialist. They refused to take my vehicle and I had to drive 20 miles away to get my vehicle checked/repaired. Think of the hassle of driving 20 miles and take a taxi back to work as the other dealership won't drop me for being 20 miles away. Think twice before you buy a JEEP and think thrice if you like to be taken care of for buying a brand new car. Read Short Review

No high pressure sales. Listened to my needs and provided a vehicle that exceeded my needs and expectations. Friendly and professional through selecting my vehicle and the finance process.

They were a great place to buy a vehicle from. Great sales people and garage guys!! Thank you very much!!! James Martinez was outstanding sales person.

Met my expectations . On time with service

I just got a car from here! They are amazing! Vince V is the man! He helped me with all my needs and worked with me through every issue that came up! He went above and beyond to make sure I was happy and satisfied with my new vehicle. He even recommend it and it was... Read Full Review perfect! 100% recommend! Read Short Review

The service department (Skip) is AMAZING!!! Always on top of the game, making sure EVERYTHING gets done on time and correctly. Even caught 2 recalls and did them while my truck was in for and oil change. THANK YOU