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Best Customer Experience!
5 stars across the board. Best dealership experience I've ever had. Kyle was great, very knowledgeable to all of my questions/concerns.
Matthew M.
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Recent Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest
Sean Stephans
May 18, 2020
Our sales rep, Phoenix, was great. That made the process much smoother and more relaxing to us. The vehicle was exactly what my wife wanted. The financing team was friendly and understanding. We have purchased numerous cars through AutoNation and we will continue to do so.
Johanno Colcol
April 23, 2020
Superbly awesome professional service staff and strict observance of social distancing.
Charles Lee
April 6, 2020
My wife and I just leased a 2020 Jeep Wrangler Sahara and the process was easy and smooth!
Terrence Larson
March 31, 2020
I always work with Service Advisor, Skip Harmon, for service work on my 2016 Ram 2500. He is a straight shooter and knows diesel trucks. I rely on his recommendations without hesitation. Work on my truck is always done right the first time. The shop is clean and mechanics...
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are well trained. Skip keeps track of the work and communicates with me. I like the customer service.
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William Richards
March 30, 2020
Told me one and a half hours, only took 45 mins! Autonation Southwest has always taken great care of me and my vehicles for the last 15 years!
Lisa Garcia
May 30, 2020
After an absolute horrible experience at Mike Shaw Subaru I called AutoNation and spoke with Carlton. Carlton took care of everything over the phone by the time we arrived he had the car ready, detailed, filled up and pulled out waiting for us. The entire transaction took...
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less than two hours and there were times that Carlton was literally running to get things done so my daughter could make it to work on time. He also made sure to communicate to the finance manager our time constraints. Everyone was so respectful of our time and schedule I was so pleased. Carlton handled everything with such grace and ease I couldn’t have asked for a better experience.
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Jeri Vargas
May 26, 2020
It was time consuming and the anxiety added to it, but we left very happy the staff there is just wonderful there so nice and kind and courteous I suppose they suffered with us but we're all happy campers tonight!
Tiana C
May 23, 2020
We have been in the hunt for the right jeep for a few months, thankfully Autonation had the manual we were looking for in the exact color we wanted! I can't say enough good things about Autonation. We worked with Tommie and he was spectacular! Hands down the BEST dealership...
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we have purchased from (and we have purchased from quite a few!) We called Tommie prior to driving there from out of state to make sure they still had the jeep. He was top notch from the start and did all the research he could before he even met us! He didn't push any other vehicles on us as he knew exactly what we were in the hunt for. Also shout out to David in the finance department, he was friendly and informative! I am 99.9% sure we found our lifetime dealership! Treat your costumers good and they will return, this place exceeded our expectations. Professional, kind and not pushy! Worth the drive out of state! so excited to take our 2020 Willys out this summer!
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Sean Stephans
May 18, 2020
Our sales rep, Phoenix, was great. That made the process much smoother and more relaxing to us. The vehicle was exactly what my wife wanted. The financing team was friendly and understanding. We have purchased numerous cars through AutoNation and we will continue to do so.
Judy Danvers
May 15, 2020
Excellent Service! Took my car in for a diagnostic appointment, got a quick answer. The repairs were done and reasonably priced! Thanks Ryan, my service advisor!
bbbearz
January 30, 2018
Could not be happier with my experience at Auto Nation - Southwest. The sales associate, Fadil Riza and his sales manager, Tommy Poole, Jr. were the nicest and most accommodating gentlemen I've ever worked with at a automobile dealership. They understood my needs and were...
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very patient with me, searchingfor a good fit for me. Would highly recommend those two to everyone
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Thejoker308
September 14, 2017
I drove from out of town to look at one truck, they show me another. (Bait and Switch?). I drove this other truck it's fine we start the paperwork. It's late at night but before I leave I find several things wrong with it. Cosmetic damage, brake lights are working but the...
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dash monitor says there not. Had it not been so late I would've canceled the deal on the spot. I drive it home (4 hours one way) find the bumper is bent AND a rear seat belt is not bolted to the frame! How did this pass inspection? In an accident Autonation would have been incredibly liable. To top it off evidently I didn't sign all the paperwork I needed to so politely but all the time I'm being harassed to send them the paperwork that they should've had ready to begin with. So it gets sent to them. I tell them they are taking the truck back, I want one hell of a deal or I want my money back. So dear reader it's onto car number 2! This time I show up with a cashier's check for 30k (insurance settlement) and say cut me a deal or I want my old car back. They cut me a deal. I bought a new car for a great price. The car is paid 100% in full, no liens, no co-buyer, nothing. I should've been given the title on the spot and I walk out. Nope. Now I'm being politely pestered that I didn't sign all the paperwork work on the new car, and they need the old paperwork on the truck. If it wasn't for the fact I own my car, and I'd have to drive all the way back and deal with THEM I'd demand my money back and never do business with Autonation again.
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Pritamm
September 27, 2016
This dealership called me after 3 days to let me know that the contract need to be redone as they did not consider certain facts about my credit score. I had to go back and renegotiate and sign the contract with higher payments. The worst part, the transmission of the brand...
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new Jeep Cherokee i bought, failed within 1500 miles. The rear shaft broke internally and had to be replaced. This dealership did not have a transmission specialist. They refused to take my vehicle and I had to drive 20 miles away to get my vehicle checked/repaired. Think of the hassle of driving 20 miles and take a taxi back to work as the other dealership won't drop me for being 20 miles away. Think twice before you buy a JEEP and think thrice if you like to be taken care of for buying a brand new car.
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StevenS20
June 15, 2016
No high pressure sales. Listened to my needs and provided a vehicle that exceeded my needs and expectations. Friendly and professional through selecting my vehicle and the finance process.
banestohi190
June 1, 2016
we went to Autonation as we had done in the past two different times. We negotiated with the salesman. There seemed to be some misunderstanding about the deal. We asked him to clarify it three times to make sure we were on the same page. It wasn't until we were in the...
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finance office that we were told that we would not be getting the deal we thought we were getting. They wanted us to pay 1200 more. The finance guy tried to make us happy. I think the sales man misunderstood what the manager wanted. So we asked to speak to the manger and offered to split the difference for an issue that wasn't our fault at all. The manager knew my daughter was in love with the car and refused to work with us. Esentially telling us to take the deal or leave it. SO we paid the 1200 and will use this particular autonation as our last resort. All for 600 dollars. They have lost our trust as a customer.
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Cassey Malenck
May 30, 2020
Aaron gets A+#1 for customer service. Great experience. If your looking for a new Dodge he’s your guy. Couldn’t be happier. Thanks for making it easy and painless.
David Hoogendyk
May 27, 2020
great service, very helpful and polite. couldn't have had better help or Service anywhere.
Bobby Diaz
April 24, 2020
Just bought my 1st Dodge Durango and it was an awesome experience. Phoenix was a great sales person and very patient with me during the whole process.
Shannon Borsch
March 17, 2020
Louis Wan amazing, and they all did an amazing job. Thank you so much for the amazing service.
Kristen Hosman
March 10, 2020
After visiting several other local Jeep dealers in the greater Denver area I decided to give this location a try. I knew EXACTLY what I wanted, color and options. Aaron Dale NEVER tried to get me to settle on another Jeep. He and his manager searched and found exactly what...
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I wanted at a dealer hours outside of Denver. Aaron’s manager was able to work out a dealer trade and I got my Jeep the same day thanks to Aaron personally going to pick it up for me. This location has my business moving forward due to their outstanding customer service and going above and beyond!
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