Recent Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest

Need two expensive repairs - radiator replacement and broken headlight cover. I was able to save several hundred dollars by having both done at the same time because much of the labor was the same for both. The condition of the service area was excellent with COVID... Read Full Review precautions in place. Read Short Review

Derek at Autonation Service took good care of me. He conducted the repairs in a timely manner and I was happy with the results.

his is the 3 vehicle purchased from they guys in the last year. Every time it has been the best buying experience. Our sales consultant, Justin will listen to your needs, and help you find the perfect auto. Not all dealers are created equal, make the trip to buy your next... Read Full Review auto here. They are the best. Read Short Review

After totalling the RAM 1500 I had bought at this dealership back in March, I had to get a new car. After searching for a week for used and new vehicles in the area and going to multiple dealerships I wound up buying a new 2020 Jeep Cherokee Trailhawk from the same place... Read Full Review and used the same salesman, David K. The best pricing compared to anyone else I looked at. Again was as happy with the transaction and customer service as in March. Read Short Review

Autonation is awesome! My husband dropped our 2007 Jeep Grand Cherokee for routine maintenance, plus a look at the front end. Suddenly, my husband was called out of town, and I was without my beloved Jeep. The very next day, Derek in Service called to tell me everything was... Read Full Review good to go! I had my neighbor drive me up there to Autonation to get the Jeep. There ended up being a lot wrong with my Jeep, but our Chrysler " Maxcare" covered most everything! That warranty that was so expensive at first, has paid for itself many times over! Cudos to Derek Duer in the Service department! He is a man of his word, and he has taken good care of me and my Jeep! Thanks, AutoNation! Read Short Review

Got my Jeep in and out in less time than was quoted

Great service! Ryan Shaw was really personable. Spent time talking about camping, how I liked my new truck, and even looked up after market parts for me that had nothing to do with my service! Top notch!

Best Service ever got my Jeep wrangler unlimited back on the road. Everyone I dealt with was courteous, polite and professional. Great mechanics and explained exactly what was wrong.

I was provided very caring, professional service. I was treated upon arrival. The facility was clean and tidy. My car sales associate Justin wasn’t pushy or overwhelming. It was an overall pleasant car buying experience.

I had the sidewall blowout on my truck tire. When attempting to change the tire, my locking key lug nut was missing. Had to tow the truck to the dealership. Not only did they take care of my truck in a timely fashion, they were able to process the warranty claim on the... Read Full Review tire. The AutoNation service team had me back on the road in no time and the manager Larry McBride assisted me with all new locking lug nuts. Great experience overall and I will be servicing my truck at this location moving forward. Read Short Review

Could not be happier with my experience at Auto Nation - Southwest. The sales associate, Fadil Riza and his sales manager, Tommy Poole, Jr. were the nicest and most accommodating gentlemen I've ever worked with at a automobile dealership. They understood my needs and were... Read Full Review very patient with me, searchingfor a good fit for me. Would highly recommend those two to everyone Read Short Review

I drove from out of town to look at one truck, they show me another. (Bait and Switch?). I drove this other truck it's fine we start the paperwork. It's late at night but before I leave I find several things wrong with it. Cosmetic damage, brake lights are working but the... Read Full Review dash monitor says there not. Had it not been so late I would've canceled the deal on the spot. I drive it home (4 hours one way) find the bumper is bent AND a rear seat belt is not bolted to the frame! How did this pass inspection? In an accident Autonation would have been incredibly liable. To top it off evidently I didn't sign all the paperwork I needed to so politely but all the time I'm being harassed to send them the paperwork that they should've had ready to begin with. So it gets sent to them. I tell them they are taking the truck back, I want one hell of a deal or I want my money back. So dear reader it's onto car number 2! This time I show up with a cashier's check for 30k (insurance settlement) and say cut me a deal or I want my old car back. They cut me a deal. I bought a new car for a great price. The car is paid 100% in full, no liens, no co-buyer, nothing. I should've been given the title on the spot and I walk out. Nope. Now I'm being politely pestered that I didn't sign all the paperwork work on the new car, and they need the old paperwork on the truck. If it wasn't for the fact I own my car, and I'd have to drive all the way back and deal with THEM I'd demand my money back and never do business with Autonation again. Read Short Review

Great service! Very helpful and knowledgeable sales department.

Service has always been great.

I shopped around for a 2017 Mazda Grand Touring Sedan after doing much investigation into a fair price. Inititually the car was listed at $2000 over what I figured the car was worth. (It has 36K miles). Figure top trade in value per KBB. Add $500 Pac and $1250 profit. This... Read Full Review came in at $17400. They added $599 dealer handling to the asking price which is actually high. Cost should be no more than $299. Considering they dropped the price by the 2k I jumped on the deal. No pressure in the finance office except offering an extended warranty which is standard. I declined and the deal was done. You should go in with a pre-approved loan and call your bank to pre authorize your down payment amount if you use a check or debit card. THey said they changed oil but I ca not find a sticker showing next oil change due. Read Short Review

Good people to work with, really helpful. Aydin sella man! Recommended